Teacher solving problem between two school students

Managing conflicts between young people: a restorative approach (CPD33E)

Learn how to repair, maintain and build positive peer relationships within your setting

What is a restorative approach to conflict between children and young people? How does it differ to traditional approaches of managing conflicts and minimise future occurrences?

This online live course, delivered by educational experts from Gloucester House Outreach Service, will help you understand how to manage conflict between young people. You will learn about the values, ethos and principles of a restorative approach to conflict and be provided with practical tools and scripts that can be used to hold an effective restorative conversation with children and young people at an individual and group level. After completing the training, you will feel more confident in repairing, maintaining and building positive and long-lasting peer relationships within your setting.

Aims and learning objectives

After completing this course, you will:

  • understand how to manage conflict between young people using a restorative approach, and the key elements of the method
  • be able to reflect on your current practice and how it fits within a restorative framework
  • have a variety of practical strategies, script, and non-verbal communication tools that can be used to hold effective restorative conversations with children and young people
  • feel confident in implementing a restorative approach in your setting

Who is this course for?

This course is suitable for professionals that are working directly with children and young people. You may be working in an education setting as a SENCo, learning support assistant or teacher, or within the public and voluntary sectors, for instance, as a mentor, youth worker, social worker or case worker.

Course details

The course consists of a live, two-hour session hosted via Zoom. You’ll be joining a supportive group and learn about the latest educational and clinical best practice from a leading practitioner. The workshop lead will tailor content based on the needs of your cohort and there’ll be plenty of time to ask questions during the interactive session. You’ll leave the session with take-away resources and practical strategies that you can implement in your setting.

SessionDateStart timeEnd time
Session 1/1New dates will be advertised soon – please register your interest to be the first to be notified when they are available.3:00pm5:00pm

Please note that this session will not be recorded. You will need a device with a microphone and camera together with a suitably fast internet connection. Although mobile devices and tablets can be used, we recommend the use of laptop or desktop PC for the best experience. Some devices provided by employers may have restrictions in place. Please use this test link (https://zoom.us/test) to check your set up before booking.

You will be sent the necessary login link about a week before the course start date. Should you have any concerns about the accessibility of remote delivery please contact us at CPDEvents@tavi-port.ac.uk to discuss how we can best help you.

Through interactive discussion you will learn how to:

  • identify the key elements of a restorative approach to managing conflicts between young people and understand how it differs from a traditional approach
  • develop young people’s emotional literacy and their ability to communicate their thoughts and feelings about the incidences that led to their conflict
  • use emotion coaching to support young people that have experienced conflict
  • use creative methods and strategies to engage young people in dialogue and identify the perceived reasons for their conflict
  • use practical scripts, resources and non-verbal communication tools to hold an effective restorative conversation
  • repair, build and maintain positive peer relationships

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Gloucester House

For further information about Gloucester House Outreach Service, find out more on their website.

Why study with us?

This course has been developed in partnership with Gloucester House Outreach Service (GHOR), an integrated team of clinical and educational specialists that forms part of The Tavistock and Portman NHS Foundation Trust. The service draws on its extensive combined experience in mental health and education to provide a holistic approach that addresses the most pressing needs and challenges facing the education sector today.

Course facilitators

Book your place today

You can book a place at any time. You’ll receive confirmation by email, and we’ll be in touch approximately one week before the course starts with detailed joining instructions.

We welcome group bookings. If you would like to book five or more delegates from your organisation, please contact us on CPDEvents@tavi-port.ac.uk.

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