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Promoting positive behaviour in the classroom (CPD33F)

Learn how to respond to, and reduce, challenging behaviour through an assertive discipline approach

How can you promote positive behaviour in the classroom?

This online live course, delivered by educational experts from Gloucester House Outreach Service, will help you understand challenging behaviour through the lens of a therapeutic approach. You will learn what factors contribute to behaviour and look at how the way you communicate affects how a student reacts.  You will be introduced to explore and critically evaluate the key principles of assertive discipline and develop the personal skills required to implement this approach in your setting.

You will leave this training with a range of practical strategies, including scripts and non-verbal communication, and the tools to respond to and reduce challenging behaviour inside and outside of the classroom.

Aims and learning objectives

After completing this course, you will:

  • understand how a therapeutic approach can help you make sense of challenging behaviour  
  • have a range of resources that can help you understand the underlying reasons for challenging behaviour
  • understand the key principles of assertive discipline and the role of the assertive practitioner, as well as some of the myths surrounding the approach  
  • understand how to implement an assertive discipline within your setting
  • feel confident in applying the practical strategies from the training; including scripts and non-verbal communication tools  

Who is this course for?

This course is suitable for professionals that are working directly with children and young people within education settings. For instance, you may be working as a SENCo, learning support assistant, teacher, or cover supervisor.

Course details

The course consists of a live, two-hour session hosted via Zoom. You’ll be joining a supportive group and learn about the latest educational and clinical best practice from a leading practitioner. The workshop lead will tailor content based on the needs of your cohort and there’ll be plenty of time to ask questions during the interactive session. You’ll leave the session with take-away resources and practical strategies that you can implement in your setting.

SessionDateStart timeEnd time
Session 1/1New dates will be advertised soon – please register your interest to be the first to be notified when they are available.3:00pm5:00pm

Please note that this session will not be recorded. You will need a device with a microphone and camera together with a suitably fast internet connection. Although mobile devices and tablets can be used, we recommend the use of laptop or desktop PC for the best experience. Some devices provided by employers may have restrictions in place. Please use this test link ( to check your set up before booking.

You will be sent the necessary login link about a week before the course start date. Should you have any concerns about the accessibility of remote delivery please contact us at to discuss how we can best help you.

Through interactive discussion you will learn how to:

  • explore methods for understanding challenging behaviour through methods including emotion coaching, comprehensive ABC charts and reflection sheets
  • develop a young person’s emotional literacy and increase their ability to identify and communicate their thoughts and feelings through emotion coaching  
  • reflect on your own communication style and its impact on young people
  • apply scripts and non-verbal communication tools from assertive discipline to your work inside and outside the classroom

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Gloucester House

For further information about Gloucester House Outreach Service, find out more on their website.

Why study with us?

This course has been developed in partnership with Gloucester House Outreach Service GHOR), an integrated team of clinical and education specialists that forms part of The Tavistock and Portman NHS Foundation Trust. The service draws on its extensive combined experience in mental health and education to provide a holistic approach that addresses the most pressing needs and challenges facing our sector today.

Course facilitators

Register your interest

You can book a place at any time. You’ll receive confirmation by email, and we’ll be in touch approximately one week before the course starts with detailed joining instructions.

We welcome group bookings. If you would like to book five or more delegates from your organisation, please contact us on

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