Shibboleth login help

Shibboleth security update

When you login to Moodle and library resources, you will now be prompted to enter a security code that will be sent to you by email. Once you enter the code, you can continue as normal, so it is essential that you have access to the email address you registered with. Find out more about security codes.

Getting started with Shibboleth

You’ll need a username and password to access Moodle and many of the library’s journals, databases and ebooks. We use a system called Shibboleth to create these login details for you.

Students should note that their Shibboleth login details are different and separate from their MyTap login.

If you’re having problems with Shibboleth access on an existing account, use the links below to get a username reminder or reset your password. Remember, resetting your password won’t work on an account that hasn’t yet been activated.

Security codes for logins

After entering your username and password during a Shibboleth login, you will be sent a security code to the email address associated with your account. You will then need to enter this code on the login screen to get access to resources.

You should only need to do this once a day if you leave the ‘Trust this device for 24 hours’ option ticked. You should untick it if you are using a shared or public computer (highlighted in the image below).

If a code does not arrive or has expired, you can request another code by clicking ‘Didn’t receive a code? Request again’ (highlighted in the image below).

To remove a trusted device, you will need to select the trusted devices option from your profile icon in the top right corner of this Shibboleth screen, then click ‘remove’ on the next screen (highlighted in the image below).

If you experience problems with your login, please email the library.